Monthly Chapter Meeting
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When: 2/20/2019
11:30 AM - 1:30 PM
Where: Corporate College East
4400 Richmond Rd.
Warrensville Heights, Ohio  44128
United States
Contact: Pam Smith, CSHRM Administrator
440.940.6534 vm/216.533.3661 cell

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Monthly Chapter Meeting

Session Title - The New Rules for Communicating
in the 21st Century Workplace

Meeting Sponsored by:

Date:  Wednesday, February 20, 2019 (11:30 AM - 1:30 PM) - Live Webcast Also Available

Session Description:

Time and time again we see organizational outcomes both good and bad being driven by the quality of the communication in conversations, emails, and meetings.  It is the everyday moments of communication that make us or break us when it comes to achieving our organizational goals. Technology has only made it more complicated. What’s more, we now have multiple generations in the workplace with different preferences and expectations. And unfortunately, most people think they are much better communicators than they actually are, so little attention or effort is put forth in getting better. You can equip your team with the skills and behaviors needed to CREATE the culture that market leaders demand and that team members want. It is a culture of loyalty and leadership that impacts performance and the ROI goes right to the bottom line. Your strategy for growth won’t succeed unless you master leadership and culture and the NEW rules for communicating in the 21st century workplace.  

Learning Objectives:

1. Recognize the critical role that communication plays in either building or destroying organizational culture. 

2. Assess current mid-level managers' communication abilities to execute on strategic vision.

3. Understand the foundations of effective communication.

4. Learn a simple method to communicate effectively with all personality types.

5. Identify a strategy to equip team members and leaders with proper skills to: Lead, engage, hold team members accountable and drive results.

Our Presenter:

Maria holds two degrees in Communication: A B.S. from Miami University in Oxford, Ohio and an M.A. from Kent State University in Kent, Ohio. She spent the first 10 years of her career in B2B sales and training with Dun & Bradstreet where she received numerous sales excellence and leadership awards. In 2008, Maria founded Stevens Coaching & Consulting, LLC; a company dedicated to helping leaders achieve their personal and business growth goals through training classes, coaching programs and specialized consulting engagements. Maria’s clients have included Fortune 1000 companies, startups, and hundreds of business professionals and executives. Maria is based in Youngstown, Ohio and serves clients throughout the United States. She is also a Vistage Chair in Ohio, the creator and leader of Executive Advisors Mastermind and a certified StratOp Facilitator for Marketplace. 

Lunch Buffet will be served

This program will be submitted to HRCI and SHRM for recertification credits.

Location:  Corporate College East

Date:  Wednesday, February 20, 2019


Registration/Networking: 11:30 AM - 12:00 PM

Welcome/Announcements: 12:00 PM - 12:15 PM

Lunch/Program (Webcast) 12:15 PM - 1:30 PM

RSVP by Friday, February 15th at NOON!


Cleveland SHRM Member: $30
Nonmembers/Guests: $40
Students/Members in Transition: $15

Can't attend in person?

We also do a live broadcast of the event. Registration costs are the same to help cover
the costs incurred to provide this service.  Access information will be sent once registration payment has been received.


Cleveland SHRM is committed to the full inclusion of all its members. As part of this commitment starting January 2017, CSHRM will make every attempt to ensure that all members with disabilities are provided a reasonable accommodation to participate to the highest degree possible in all CSHRM activities. Accommodations will be provided to CSHRM members through collaborative efforts with the Cuyahoga County Board of Developmental Disabilities, local non-profits, and other community organizations to acquire accommodations that are being provided to CSHRM members.

To request an accommodation for a workshop or CSHRM activity, please contact the Reasonable Accommodation Coordinator below.
Katti Sorboro
: Email:  Text: 330.990.3046


RSVP by Friday, February 15th by NOON!