Virtual Learning: Leading with Emotional Intelligence
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 Export to Your Calendar 10/2/2020
When: 10/2/2020
12:00- 1:30 PM
Where: Virtual Learning Event
Contact: Admin Director

Online registration is available until: 10/2/2020
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Virtual Learning: Leading with Emotional Intelligence

Thank You to Our Event Sponsors:




Event Overview:
The Total Rewards Committee of Cleveland SHRM is pleased to present Leading with Emotional Intelligence.

Emotional intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. In this event, we’ll describe the concept of EI, its component competencies, and how leaders can deploy EI to stimulate outstanding performance in their teams and organizations. Top NEO employers will share how they are deploying Emotional Intelligence competencies throughout their talent development practices.

Keynote Speaker:
Diana Bilimoria, Ph.D., Chair of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University

Panel Moderator:
Christine Moran, Ph.D., Vice President, Organizational Development & Learning, MarshBerry

Employer Panel:

Erica DiFranco, Global Performance and Succession Manager, Swagelok
Darlene Thompson, Ph.D., Senior Talent Manager, KeyBank
Nicole Morrett, Manager of Talent Management, Timken

Learning Objectives:

  • Participants will learn the concept of emotional intelligence and the component competencies of EI.
  • Participants will learn their default emotional responses and tips for acting with more EI in difficult situations.
  • Participants will learn strategies for deploying emotional intelligence competencies throughout their talent development practices (performance management, training, succession planning, etc

This program has been submitted for SHRM and HRCI recertification credit hour.

Event Information:
October 2, 2020
Program 12:00-1:30 PM

Virtual Event- webinar link is provided in registration confirmation email

Members: Free
Nonmembers: $25

Speaker Information:

Diana Bilimoria, Ph.Dd
Diana Bilimoria is KeyBank Professor and Chair of the Department of Organizational Behavior at the Weatherhead School of ManagementCase Western Reserve University. She was the 2011-12 Division Chair of the Gender and Diversity in Organizations Division of the Academy of Management. She has served as the editor of the Journal of Management Education.

She has been internationally recognized for her leadership, research and service. At Case Western Reserve University she received the Flora Stone Mather Center for Women's Spotlight Series Prize for Women's Scholarship (2007), and the Weatherhead School of Management's Doctoral Teaching Excellence Award (2002).

Erica Di Franco
Erica Di Franco is a passionate Human Resources Leader with over 15 years of HR experience. She currently works for Swagelok Company, a manufacturing company headquartered in Solon, as the Global Manager of Performance and Succession. Erica has proven experience within organizational development, talent management, strategic planning and change management. When not working, she enjoys working out, cooking and spending time with her friends and family.


Cleveland SHRM is committed to the full inclusion of all its members. As part of this commitment starting January 2017, CSHRM will make every attempt to ensure that all members with disabilities are provided a reasonable accommodation to participate to the highest degree possible in all CSHRM activities. Accommodations will be provided to CSHRM members through collaborative efforts with the Cuyahoga County Board of Developmental Disabilities, local non-profits, and other community organizations to acquire accommodations that are being provided to CSHRM members.

To request an accommodation for a workshop or CSHRM activity, please contact the Reasonable Accommodation Coordinator below.
Katti Sorboro
: Email:  Text: 330.990.3046